BWM Consultancy - Case Studies

BWM Case Studies

Expert Workshop Chair and Facilitation

In September 2017, BWM Consulting’s Managing Director, Barry Moss, was asked to Chair the Expert Workshop on International Chemical Security Coordination on behalf of the Organisation for the Prohibition of Chemical Weapons (OPCW). As the implementing body for the Chemical Weapons Convention (CWC), the OPCW was concerned about the growing risk to the convention, and to international security, posed by the use of toxic industrial chemicals as weapons. While controlling such chemicals would be the primary responsibility of Member States, the OPCW was seeking to support states, in line with its mandate, by fostering greater international cooperation and coordination on chemical security matters. The workshop’s aim was to promote discussion among key non-state stakeholders on these issues and to consider future approaches to building cooperation

This required Barry to assist OPCW with the planning for this complex task, and to then Chair the workshop, deliver the keynote presentation, and move the discussion groups forward whilst encapsulating the discussion and findings raised. To cap this off, Barry also wrote the report on the workshop outcomes to assist with the determination of the programme plan going forward. Once again, positive feedback was received, in this case from Interpol:

“I had to jet off right after the meeting so did not get a chance to say thanks so much for being an excellent facilitator, asking us to tackle herculean but absolutely necessary problematics, and hope our paths will cross again soon”.

School Security Improvements Bid Support.

BWM Consulting has a 100% successful track record in writing threat-based security reports in support of Schools’ bids for funding to improve the physical and technical security of their premises. This includes bidding for fences, gates, access control, CCTV and intruder detection systems.

The reason for this success? Simply because we conduct a bespoke threat assessment for the premises and then ensure that the school has achieved the behavioural improvements identified through changes to process, procedures and minor infrastructure improvements. This then gives the funding authority the confidence that the school has made an effort and has a comprehensive and coordinated approach to security. The delivery of this product is at its most efficient when combined with the threat assessment, planning and training of the counter-intruder behavioural approach.

National Exhibition Centre

We were engaged to review the emergency plan for the National Exhibition Centre (http://www.thenec.co.uk) in Birmingham, with a focus on the counter-CBRN element of that plan. During our consultation with the NEC staff, and from our survey of the Centre, it was obvious that there were 2 critical improvements necessary:

  • 1) Review the entire emergency response and recovery plan, ensuring the structure and procedures of the Centre’s plan and organisation reflected that of the emergency services (ES). This was critical so that the initial emergency response, provided by the Centre, should dovetail relatively seamlessly into that of the ES thereby ensuring maximum efficiency and effectiveness. Furthermore, it was also necessary to reflect the Centre’s command and control (C2) arrangements with those of the ES so that there were no conflict and coordination problems between the two.
  • 2) We determined that the nature of a Hostile Incursion, and that of a CBRN attack, were broadly similar in terms of threat, hazard, and response. Indeed, both are location-specific, have a high degree of lethality requiring relatively similar evacuation or in-vacuation response, a residual threat requiring specialist capabilities to overcome, and a long-term impact on the business if handled incorrectly. Therefore, we treated the response to both as broadly similar, and ensured that as much of that response was included in the same procedures as possible. Once again, this increased efficiency and effectiveness.
  • Once the planning was complete, and the Centre had endorsed the resultant emergency plan, we firstly trained the Operations Room staff (the key enablers of an effective response), then the security staff who would provide the frontline response, and finally (using the Ops Room and Security staff as enablers) we trained the senior management using an effective table top scenario facilitated by cutting edge technology, and a unique perspective on walk-throughs of the incident scene.

    We must have done something right as the NEC General Manager said of us:

    “Overall the whole experience has been very worthwhile. All elements have provided valuable input to the development of our plans, as well as introducing new thinking and approaches. The TTX itself was a new experience for us using the technology to capture the teams thoughts and outputs. The project has been extremely worthwhile”.

    Chief Fire Officers Association R&D Capability Audit

    We were asked, through the Bluelightworks network, to conduct an audit of the CFOA national R&D capability. This initially involved engagement with the lead team, the national management structure, to scope and scale the task. We subsequently, reviewed the available documentation related to the UK R&D project in the context of the Fire Service Reform Agenda and the vision for R&D as defined by the Chief Fire Officers Association. This was followed by interviews with the UK R&D Delivery Team and a wide range of stakeholders including the Home Office (Commercial, CAST), regional FRS, National Operational Guidance, the recognised trade body (FIA) and a selection of suppliers including the Fire Service College, and those providing equipment to the FRS. As well as conducted a development workshop, we developed an Assessment Framework and compiled an evidenced based assessment of the readiness of UK R&D to enter Business as Usual (BAU) from April 2017. From the CFOA feedback - attached – the products were very well received and delivered at a rapid tempo in a logical manner.

    Christians Against Poverty

                         

    We were asked to assist a major Christian charity (https://capuk.org), based in Bradford, to instigate procedures to address security concerns at their headquarters. There buildings are in a sensitive area, and the tragic and senseless murder of Jo Cox MP, as well as the protests in response the Police shooting of Mohammed Yasser Yaqub, all occurred with a short distance of their site.

    We reviewed their current emergency arrangements, as well as their training, and determined that they needed the sensitive approach, ensuring the structure and procedures of the Centre’s plan and organisation reflected that of the emergency services (ES) and reflect the Centre’s command and control (C2) arrangements with those of the ES.

    In particular, we provided a detailed site-specific plan and training to counter a Hostile Incursion as the national guidance on this subject leaves that level of planning to the organisation responsible for the site. One of the reasons we were called in was that CAP recognised that their expertise was in charitable works, not in emergency planning. Their ability to tailor a plan to meet their site, location, circumstances and particular threats was very limited and they therefore did the sensible thing by calling in our company.

    CAP is a dynamic, multi-award-winning charity and they are also extremely pragmatic. It was a pleasure to deal with such a proactive and responsive organisation, and the training session for 220 staff was extremely well received as their testimony demonstrates:

    “We loved the time spent with Cameron & Barry - it was really exciting! It was thought provoking and changed our original thinking of what we would need to do to make our staff safer and our building more secure - without having to spend tens of thousands of pounds. The staff training session they led was done sensitively (not scaring the staff unnecessarily) but with the right level of authority to make staff take the subject seriously and think about how they might react differently now to a security event.  Barry is really knowledgeable and experienced in the subject and I would not hesitate to recommend him.”

    Matt Barlow, Chief Executive, Christians Against Poverty

    Organisation for the Prohibition of Chemical Weapons

    Since 2012 we have been assisting the OPCW to conduct counter-chemical incident and attack capability development for nations and regions across the Caribbean, East and West Africa, the Middle East and in Asia. This has involved utilising the BWM Consulting capability development process to deliver the requirement of Article 10 of the Chemical Weapons Convention. As wordy as that sounds, the resultant need is to have a national and regional Chemical Protection Plan for industrial accidents, and to have a national and regional Chemical Emergency Plan for attacks or incidents involving chemicals. Plainly, any Chemical response should form part of the CBRN response for efficacy and effectiveness. Both plans mentioned are based on our threat or hazard risk assessment process that we have conducted for 5 countries to date, and also on our capability audit process which has been actioned by 19 countries. We are now embarking on the requirement definition, standards setting, and capability planning processes with a current focus on East Africa and the Caribbean. The following stage will be to assist regional and national governments to incorporate national work programmes, as well as other international assistance programmes that are currently delivering uncoordinated, ill-defined, and contradictory products that have no life span beyond their introduction and handover. Finally, we have been commissioned to assist with the implementation of the resultant capability definition, and this will include resourcing, training, and exercising, as well as advising the clients on infrastructure, organization, and documentary improvements.

    International Security Assessments

    We were commissioned to conduct security assessments for deploying international media teams covering political and domestic upheaval in Sri Lanka and Uganda, closely followed by infrastructure security assessments and improvement plans for a major US company looking for additional premises in the Middle East. This involved deploying on an extremely tight assessment programme to Tel Aviv, Istanbul and Beirut to conduct reviews of potential sites for the company offices, undertaking threat assessments, and deriving subsequent assessments of the current state of physical and technical security at the potential sites, and providing comprehensive comparative reports, including improvements that would be required if they were selected. We followed this up by delivering clarification and additional advice based upon the emerging site requirements over subsequent months, and by expanding our advice as a result of terrorist attacks on some of the cities under consideration.

BMW Consulting LtdBMW Consulting Ltd

Delivering the critical components of Resilience; Business Continuity, Infrastructure enhancement, Security, and Emergency Preparedness & Management.